Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the SiteDeck website operations platform and related services ("SiteDeck" or the "Service"), operated as an independent project ("we," "us," or "our"). By accepting an invitation, creating an account, or using the Service, you agree to be bound by these Terms. If you are using SiteDeck on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

2. The Service

SiteDeck is a platform for monitoring and managing portfolios of websites, including features such as uptime and health monitoring, performance and SSL checks, task and ticket management, time tracking, and notifications. We may add, change, or remove features over time.

SiteDeck is currently offered on an invite-only basis and may be provided free of charge during an early access or experimental period. We make no commitment regarding future availability, pricing, or feature sets during this period.

During the early access period, you should not rely on SiteDeck as your sole source for uptime monitoring, security monitoring, backups, compliance tracking, or emergency notifications.

3. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract to use SiteDeck. Access is granted by invitation from an organization administrator. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized use of your account.

You are responsible for the accuracy of the information you provide and for ensuring that the people you invite into your organization are authorized to access the data shared there.

4. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation.
• Access, monitor, or test websites or systems you do not own or are not authorized to manage.
• Attempt to gain unauthorized access to the Service, other organizations' data, or our systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, scrape, or resell the Service except as permitted by law.
• Upload malicious code or use the Service to transmit unlawful, infringing, or harmful content.

We may suspend or terminate access for conduct that violates these Terms or that we reasonably believe is harmful to the Service or others.

5. Your data and content

You retain ownership of the data and content your organization submits to SiteDeck, including the websites you choose to monitor and the tickets, comments, and records you create ("Customer Data"). You grant us a limited license to process Customer Data solely to provide, maintain, secure, troubleshoot, and improve the Service for your organization, and, in an aggregated or de-identified manner that does not identify you or your organization, for other customers.

You are responsible for ensuring you have the right to monitor the websites you add and to provide any data you submit. Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

6. Data processing

To the extent SiteDeck processes personal data contained in Customer Data on behalf of your organization, your organization is the controller of that personal data and SiteDeck acts as a processor. SiteDeck will process that personal data only to provide, maintain, secure, and improve the Service, and in accordance with your organization's lawful instructions as reflected in these Terms, the Privacy Policy, and your use of the Service.

SiteDeck will use appropriate technical and organizational measures designed to protect Customer Data, will limit access to personnel and service providers who need it to provide the Service, and will use sub-processors only as described in the Privacy Policy or otherwise disclosed to you.

You are responsible for ensuring that your organization has a lawful basis to submit, monitor, store, or otherwise process Customer Data through the Service.

7. Third-party services and monitored sites

To provide monitoring features, SiteDeck interacts with third-party services and with the websites you choose to monitor. We are not responsible for the availability, accuracy, or content of third-party services or monitored sites, and your use of them may be subject to their own terms.

Monitoring results are provided for informational purposes. You are responsible for the decisions you make based on them.

8. Fees

The Service may currently be provided free of charge. If we introduce fees in the future, we will provide notice and the applicable pricing terms before any charges apply, and your continued use after that point will be subject to those terms.

9. Intellectual property

The Service, including its software, design, and branding, is owned by us and protected by intellectual property laws. These Terms do not grant you any right to our trademarks or to copy, modify, or create derivative works of the Service except as expressly permitted.

10. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that monitoring results will be complete or accurate. Because SiteDeck is offered during an early access or experimental period, you acknowledge that features may change and that the Service may contain defects.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your Customer Data, your violation of these Terms, or your violation of any law or third-party right.

13. Term and termination

These Terms remain in effect while you use the Service. You or your organization's administrator may stop using SiteDeck at any time. We may suspend or terminate access if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends, and we will handle your data as described in the Privacy Policy.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you through the Service. Your continued use of SiteDeck after a change takes effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in Florida, and you consent to their jurisdiction.

16. Contact

Questions about these Terms:

SiteDeck
contact@sitedeck.dev